Hop-in-Taxi Privacy Policy
Who We Are
At Hop-in-Taxi, we pride ourselves on delivering reliable, comfortable, and tailored travel solutions for every type of request. Whether you require a standard taxi service, business-class travel, or a first-class experience, our team is dedicated to ensuring your journey is seamless, safe, and stress-free.
We combine professionalism with flexibility, offering transport options that meet the needs of individuals, corporate clients, and special occasions alike. With a commitment to excellence and customer satisfaction, Hop-in-Taxi is more than just a taxi company — we are your trusted travel partner.
We are committed to safeguarding the privacy of all visitors and customers who interact with our website and services. This Privacy Policy explains how we collect, use, and protect personal information, and how you can exercise your rights.
We continuously review this policy to ensure it reflects evolving technologies, business practices, and customer needs.
Information We Collect
When you use our website or services, we may collect two types of information:
IP addresses used to connect to our services.
Personal Information (provided directly by you):
Registration details (e.g., name, mailing address, email address, phone number).
Payment details (e.g., credit card number, name on card, billing address).
Correspondence (e.g., email communications and responses).
Website Usage Information (collected automatically):
Data from cookies and server logs (e.g., date and time of visits, pages viewed, time spent on site, referring websites).
How We Use Your Information
Hop-in-Taxi uses personal information for the following purposes:
- To administer business operations and deliver requested services.
- To process payments securely.
- To monitor service usage and improve website content and offerings.
- To support marketing and promotional activities, including notifying you of service updates or special offers (unless you opt out).
- To comply with legal obligations and protect our rights.
We may share aggregated, non-identifiable information for analytical purposes. Personally identifiable information will only be shared when required by law.
Cookies
Our website uses cookies to enhance user experience and improve functionality. Cookies:
- Help differentiate users and improve site security.
- Allow us to calculate visitor numbers and identify popular pages.
- Do not collect personal information or transmit viruses.
You may configure your browser to refuse cookies; however, some site features may not function properly without them.
Data Security
We employ physical, electronic, and managerial safeguards to protect personal information against unauthorized access, misuse, or disclosure. Please note that data may be stored and processed on servers located outside your country of residence, where privacy laws may differ.
Sharing of Information
Hop-in-Taxi does not sell, rent, or lease personal information to third parties. Information is only shared when necessary to:
- Process transactions.
- Deliver requested services.
- Comply with legal requirements.
Access and Correction
You may request access to, or correction of, the personal information we hold about you by contacting our office via email.
Legally Compelled Disclosure
We may disclose information when legally required to do so, or when necessary to protect our rights, enforce our Terms of Service, or ensure the safety of our users and the public.
External Websites
Our website may contain links to third-party sites. Hop-in-Taxi is not responsible for the privacy practices or content of external websites. Once you leave our site, your information is subject to the policies of the destination site.
Consent
By using our website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.
Opt-In/Opt-Out
Visitors may unsubscribe from communications at any time. Once unsubscribed, we will discontinue sending promotional messages as soon as technically feasible.
Surveys and Contests
Participation in surveys or contests is voluntary. Information collected may include contact details (for prize distribution) and demographic data (for analysis and service improvement).
Children’s Privacy
Our services are not intended for unsupervised use by children under 14. Minors may only use our services with parental or guardian consent.
Business Transfers
In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business assets.
Policy Updates
Hop-in-Taxi reserves the right to amend this Privacy Policy at any time. Updates will be posted on this page, and where appropriate, communicated to users who have provided consent. We will not use personal information in a materially different manner without your prior consent.